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The SalesPulse is the market leading sales newsletter in the United Kingdom and has been published for over 10 years. We have published over 120 issues and should you want our views on a particular topic, please contact Steve Rowe.
To read the previous issues of the SalesPulse, see below for the links.
The most powerful free tools available to small businesses
Like most small business owners, I am always on the lookout for useful tools to help me - especially when they are free! So, this article from smallbusinessesdoitbetter.com really grabbed my eye and I was pleased to see that I was already aware of - and using - two from...
The SalesPulse Blog November 2014
"WE DON'T NEED SALES TRAINING"
It is amazing in this day and age that there are many people in selling who have never been trained and if they have it was many years ago. Buyers are so much more educated and knowledgeable these days that they know as much about what...
The SalesPulse Blog October 2014
THE CUSTOMER SERVICE BENCHMARK
Is there something about Mumbai, or is it just India in general that makes great customer service happen? In SalesPulse Issue 106 (seehttps://www.korusales.com/about/blog/ and scroll down to June 2014 blog) Estelle Clark wrote about her fantastic experiences at the Orchid Hotel in Mumbai and in this edition I am...
Rewiring your brain helps you become a better leader
Every now and again, I come across an article that I believe needs to be read by more people given it's profound nature. Now I know that the sceptics among us will belittle the idea, but I have experienced the effect that an attitude can have to the outcome of...
Work less and achieve more?
I read an article posted on the Vistage Blog page a few weeks back and thought it was interesting but a little impractical. Then, by chance, the topic came up at an event I attended last week. Only this time, it was related to the fact that a Consultancy firm...
The SalesPulse Blog September, 2014
PERSONAL RELATIONSHIPS - A KEY DIFFERENTIATOR
Does your business value personal relationships with customers as much as it should?
Partnerships and close personal relationships are vitally important in all walks of life and much of our social infrastructure depends on their successful development and maintenance. But in business this critical component can...
The SalesPulse Blog August, 2014
MAXIMISE PERFORMANCE BY ENGAGING YOUR PEOPLE
There is an extremely high correlation between employee engagement and customer satisfaction and loyalty; this is supported by many external studies of companies, public sector bodies and the charitable sector. For example:
- Gallup say that a 1% increase in engagement yields a 9% increase in...
How an Upbeat Attitude Makes Success Simple
I have long held the view that a positive mental attitude has helped me overcome challenges in my day-to-day business and this article by Geoffrey James reinforces my 'mental sclerosis' on this issue (a hardening of my attitude). I have often found that feeding my brain with positive thoughts and...
Avoid using the wrong words!
Avoid using the wrong words! Obvious, and yet, it never ceases to amaze me how often people use the wrong words in a document they are hoping will persuade a prospect to commit to an important order. I used to think that it was just me that picked up on...
The 8 Core Principles of Exceptional Leaders
The 8 Core Principles of Exceptional Leaders is a great piece posted by Fia Gosling on the Vistage blog. It's refreshing to read a no-nonsense, hyperbole-free article about how to lead a group of people and the importance of respecting individuals. In my earlier days, I always held leaders that...
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