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The SalesPulse is the market leading sales newsletter in the United Kingdom and has been published for over 10 years. We have published over 120 issues and should you want our views on a particular topic, please contact Steve Rowe.
To read the previous issues of the SalesPulse, see below for the links.
2 Simple Steps to Being a Great Leader
During one of my quiet moments chained to my desk during the lockdown, I came across a great, but short article on Inc.com about great leadership. It reminded me of the many occasions when I've visited a customer for the first time to find an absence of these 2 critical...
Slow down to win the race
Paradoxical I know, but this is a crucial step for all salespeople to pay attention to.
In today's hectic world of business, it's so easy to get caught up in the 'need for speed' when it comes to trying to secure new sales. But the truth is, no matter how quickly...
At the Vanguard of Engaging with Communities
Digital engagement for public consultations has become a must-have tool across sectors in the built environment in 2019. Commonplace Digital Ltd. is at the forefront of this transformational engagement, which delivers exceptional returns for its clients. Commonplace is used by local authorities, property developers and their partners, as well as...
How do your sales managers spend their time?
The title is supposed to be thought-provoking rather than critical. In many organisations there are lots of demands on a sales director’s or manager’s time. Management meetings, business reviews upwards and downwards, strategic planning, meeting partners, visiting customers, motivating the troops, product launches, advertising reviews, recruiting, ad hoc internal meetings....
You need to become more productively playful!
Do you consider your organisation to be productively playful? If not, should you? There’s been an awful lot of hype around the layout of the contemporary office – hammocks, foosball tables, etc., but what seems to have been less well publicised is the use of Play in the workplace.
I recently...
10 beliefs of top performing salespeople
10 beliefs of top performing salespeople is a great - and very brief - article from Geoffrey James at Inc.com.
I don't know about you, but I have often seen several of these traits in a Salesperson, but rarely have I seen them all in one. And if these are the...
Stop being a busy fool!
Running and growing a business is a tough task; a very difficult balancing act, you might say. All too often, we hear from customers who are 'run ragged'. They have no time to take a step back from the detail of day-to-day business issues and look at the way they operate.
But,...
Get on the Phone!
A few nights ago, I was attending a Social Media course. The idea was to improve my competence and awareness in order to better support our customers.
During the session, the course leader showed a slide she'd created. On it, was the caption "Are you showing your customers enough love?"
This got...
22 Customer Retention Strategies that Work
Recently, I was talking with a prospective customer about a problem he was grappling with. His business had recently won some new clients and yet, his revenue stream was static.
"What is your customer attrition rate?" I asked him. "I'm not sure to be honest. We lost a handful of...
Don’t Leave It To Luck!
Hi there.
I came across a great article which got me thinking back to the days when I had a boss to report to. Who were the ones I would jump through hoops of fire for? Who did I follow and want to emulate?
Well, as I reflect back whilst reading this...
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