by phil | Aug 4, 2014 | General
The 8 Core Principles of Exceptional Leaders The 8 Core Principles of Exceptional Leaders is a great piece posted by Fia Gosling on the Vistage blog. It’s refreshing to read a no-nonsense, hyperbole-free article about how to lead a group of people and the...
by steve | Jul 30, 2014 | General, The SalesPulse
MAXIMISE CUSTOMER CONTACT TO MAXIMISE CUSTOMER LOYALTY How would you like: – 79% of new business generated through referrals – 93% customer retention rate – Consistent and sustainable double digits growth? This is what Gael Limited achieves. Gael is...
by steve | Jul 30, 2014 | General, The SalesPulse
IS YOUR CUSTOMER SERVICE THIS GOOD? Over the next few issues of the SalesPulse I am going to precis our sales conference which was entitled “The best of the best in customer engagement”. This edition was written by Estelle Clark, Group Safety and Business...
by phil | Jul 9, 2014 | General
Get your Elevator pitch sorted! Opportunities come along at the most unexpected moment and SMB’s need to be ready to take full advantage of any and all opportunities that come their way. So, as the title suggests, it’s time to Get your Elevator pitch...
by phil | Jun 18, 2014 | General
83% of SMEs don’t use social media properly – and it’s the MDs fault! So this is a topic that sends shivers down many a business leader’s spine, but it really doesn’t need to. With a properly implemented and supported plan, it can be a significant...
by phil | Jun 10, 2014 | General
12 shortcuts to be a better boss! 12 shortcuts to be a better boss is a neat little article from Inc.com that condenses what could be the contents of a small book into a simple list. It’s a great checklist to keep with you in order to ensure that you stay true...
