by steve | Sep 5, 2013 | General, The SalesPulse
THE EIGHT DEADLY SINS OF SELLING If your sales people are committing any of the sins shown below you should take immediate action, as they all reduce your sales capacity and effectiveness. Talking too much Epitomised by the catalogue sales person who starts at page...
by steve | Jul 11, 2013 | Customer Experience, The SalesPulse
FUNNELLING YOUR EFFORTS IN THE RIGHT DIRECTION Our quote this month from Adam Smith, pioneer in the world of economics and free trade rings very true in today’s business environment and has a huge impact on the world of professional selling. There is never a...
by steve | May 14, 2013 | General, The SalesPulse
THE CHICKEN OR THE EGG? During 2011 customer loyalty dropped from 70.3% to 58.8% according to the 2012 CSO Insights report. The reasons for this are many, but the bottom line is that companies need to invest more in ensuring a great customer experience that drives...
by steve | Mar 25, 2013 | Sales Accreditation, The SalesPulse
HELPING YOUNGSTERS INTO SALES I passionately believe that even in these difficult times most, if not all of us would like to find a way to get a young person a good qualification and a job. How many of us though know that there are formally accredited qualifications...
by steve | Feb 11, 2013 | General, The SalesPulse
QUALITY NOT QUANTITY Answer these four questions honestly. a) How many potential sales do your people have in their prospect lists? b) How many of them are real, that is they will end up in profitable business for your company? d) Do your sales people know the answer...