A recent report by Chris Yiu at The Policy Exchange suggests that £33bn per year could be saved with better use of citizen data. But is the public sector ready to take a leap of faith and start using their own citizen data in a much more joined up manner. Read the recent White Paper
This blog was provided by Tony Worsdall, Managing Director of empirical, a Koru Services Associate.
In an assignment we did two years ago we identified that a unitary authority could collect the same information about a citizen up to 5 times depending upon their service needs. Collecting information only once would not only save considerable time and money but deliver a better citizen service and experience.