by steve | Feb 26, 2014 | Customer Experience, General, The SalesPulse
CUSTOMERS DON’T WANT CHOICE…….. As a young sales trainee (too) many years ago we were always told to provide our customers with different options, with a choice so that we could differentiate ourselves by showing them that we understood that...
by phil | Feb 17, 2014 | General
Abraham Lincoln’s Brilliant Method for Handling Setbacks. There is something in this piece from Inc.com for all business people, who have difficult situations to handle with people – be they employees, suppliers or customers. Abraham Lincoln is often...
by phil | Feb 17, 2014 | Management
10 Tips for Improving Your Memory This is a great article from Inc.com to help people like me that have on occasion, trusted memory only to have it let them down. I learned from this many moons ago and now make a point of trying to write things down and also using...